Terms of Service

These Terms of Service (“Terms”) govern your access to and use of SyncedUp CRM, provided by Simply Synced (“we,” “us”). By creating an organization or otherwise using the service, you agree to these Terms. If you’re accepting on behalf of a company, you’re confirming you have authority to bind that company.

SyncedUp CRM is a multi-tenant operations console for field-service businesses — clients, locations, quotes, work orders, invoices, and a subscribable calendar. We may add, change, or remove features over time as the product evolves.

You’re responsible for the accuracy of the information you provide when creating an organization, and for keeping your login credentials confidential. New organizations get a 14-day free trial; no credit card is required to start one, and nothing is billed without your action to subscribe.

Paid subscriptions are billed through Paddle, our payment processor and merchant of record. Pricing, billing cycle, and payment terms are presented at the time you subscribe. Paddle handles payment collection, invoicing, and applicable sales tax as merchant of record for the transaction.

Any data you or your organization enters into SyncedUp CRM (clients, contacts, quotes, work orders, and similar business records) belongs to you. We don’t claim ownership of it, and we access it only as needed to operate, secure, and support the service, or as you direct (for example, when our team helps import data during onboarding). You’re responsible for having the right to use and store any data you put into the system, including your own customers’ information.

Don’t use the service to break the law, to attempt unauthorized access to other organizations’ data, to interfere with the service’s operation or security, or to resell or provide the service to third parties without our agreement. We may suspend or terminate accounts that violate this.

We own SyncedUp CRM’s software, design, and branding. These Terms don’t grant you any rights to our intellectual property beyond what’s needed to use the service as intended.

We work to keep the service reliable, but we don’t guarantee uninterrupted availability. The service is provided “as is” and “as available,” without warranties of any kind, express or implied.

To the fullest extent permitted by law, Simply Synced won’t be liable for indirect, incidental, or consequential damages arising from your use of the service. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim arose.

You can cancel your subscription or close your organization at any time. We may suspend or terminate access if these Terms are violated, or discontinue the service with reasonable notice. On termination, we’ll give you a reasonable opportunity to export your organization’s data.

We may update these Terms from time to time. If we make material changes, we’ll update the date at the top of this page and, where appropriate, notify account owners directly. Continued use of the service after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the United States and the state in which Simply Synced is organized, without regard to conflict-of-law principles.

Questions about these Terms? Email [email protected].